Privacy & Cookie Policy
Effective Date: 24th May 2023
3.1 Introduction
Your privacy is important to us. This privacy policy explains the personal data JiKonnectSoko processes, how it processes it, and for what purposes. This statement applies to all customers, suppliers, agents, merchants, dealers and visitors of the JiKonnectSoko Platform.
3.2 Collection of Information
We collect your personal information when you:
- Register an account (phone number, ID number, email address)
- Make a purchase (name, address, payment information)
- Submit reviews, comments, or feedback
- Use our platform (device type, browser, OS, pages visited)
3.3 How We Use Your Information
- Provide and improve our services
- Communicate about orders, promotions, or marketing
- Personalise your experience (product recommendations)
- Comply with legal obligations (tax, accounting)
3.5 Your Choices
- Opt out of marketing communications
- Request account deletion
3.6 Security
We implement encryption and secure storage to protect your information.
10.0 Your Rights
Under data protection laws, you have the right to:
- Be informed about data collection
- Access your personal data
- Correct inaccurate data
- Request erasure (subject to legal obligations)
- Object to processing or withdraw consent
- Request restricted processing
- Request data portability
To exercise these rights, contact us at Jikonnectsoko@icta.go.ke.
We are committed to protecting your privacy. This policy may be updated – check back periodically.